Re: Silence and imitation » Skittles

Posted by Poet on October 21, 2004, at 18:48:01

In reply to Re: Silence and imitation » Poet, posted by Skittles on October 20, 2004, at 18:28:33

Hi Skittles,
I don't really like it much either, but sometimes she does make me laugh when I must be giving her a realy dirty look.
I seem to remember in a long ago customer service training that if you mimic the gestures and body language of an irate customer it calms them down. They think you are showing empathy. I never did it because I was afraid they'd accuse me of imitating them and punch me in the face.
It's probably something to break the silence, which it does, but most of the time I'm like you, I break the silence to get her to stop doing it.
Poet

Thread

how does your T handle silences? shrinking violet 10/19/04
Re: how does your T handle silences? » shrinking violet Pfinstegg 10/19/04
Re: how does your T handle silences? mair 10/19/04
Re: how does your T handle silences? » mair crushedout 10/19/04
Re: how does your T handle silences? daisym 10/20/04
Re: how does your T handle silences? Dinah 10/20/04
Re: how does your T handle silences? vwoolf 10/20/04
Re: how does your T handle silences? » shrinking violet Poet 10/20/04
Re: Silence and imitation » Poet Skittles 10/20/04
Re: Silence and imitation » Skittles Poet 10/21/04
Whew, glad it isn't just me!! (nm) » Poet Skittles 10/21/04

Post a new follow-up

Notify the administrators

Start a new thread

poster:Poet thread:404908
URL: http://www.dr-bob.org/babble/psycho/20041016/msgs/405626.html

	for
in