Posted by Racer on July 7, 2005, at 0:02:39
In reply to Re: Chapter Two -- in which the telephone bell rin » Racer, posted by shar on July 6, 2005, at 22:18:21
Thanks, Shar.
I think part of the problem is liability: if they say "We're sorry..." they're afraid that I'll sue them, with proof that they acknowledge they were at fault.
But you know what? I don't care. I think an apology is the very least they can do, and doing it in writing is a requirement, on my part.
Thanks for your support. I'll keep you all updated, in case folks just read without answering.
poster:Racer
thread:524358
URL: http://www.dr-bob.org/babble/2000/20041213/msgs/524473.html