Posted by Racer on July 6, 2005, at 17:56:45
The county has already called back about my complaint. I think it was mostly a "OK, we got your notes -- we'll get back to you to tell you that nothing's gonna happen..." Little feeling of brush off, but the woman I spoke with is looking into it. I told her that I had also reported these things to the licensing boards, and she said, "Good -- a lot of these things they'll be able to deal with better."
And, just in case I missed the point of this exercise, she told me that her first step is to contact The Agency In Search Of A Clue and see what they have to say for themselves. I told her that was fine, but I didn't think that would lead anywhere. She also worked to clarify what I wanted out of it, so we talked a bit about that. I want a review of the agency's practices and policies, to make sure that their clients get adequate care, and Are Heard when a problem arises.
And I want an apology.
In writing.
Apparently there's no problem at all in having that review happen. But an apology? In writing? Am I sure it has to be written?
'Scuse me, Ma'am, but I'm the injured party here? I'm the one who, nearly two years after starting treatment there, is ALMOST back to where I was when I started treatment with them -- doing almost as well as I was three weeks after a serious suicide attempt and involuntary hospitalization? There is something very, very wrong with this picture, and I don't think that a written apology is too much to ask.
Guess it's just my Serious Mental Illness that's causing so much distortion that I can't see how unreasonable those requests are, huh? (<<< yes, that's my idea of a joke. I'm frustrated, but I'm laughing about it.)
So, that's chapter two. I can hardly wait to see what happens next. {snort}
poster:Racer
thread:524358
URL: http://www.dr-bob.org/babble/2000/20041213/msgs/524358.html