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Re: strange new year

Posted by alexandra_k on January 2, 2020, at 20:51:25

In reply to Re: strange new year, posted by alexandra_k on January 2, 2020, at 20:45:30


Apparently (from the website) the issue seems to be that the metro delivery is only for things shipped by NZ post. Not by other courier... Companies. I guess they are other courier companies.

Book depository doesn't offer shipping *options* and who knows which courier company they pick for their delivery but I guess it isn't NZ post.

And so NZ post doesn't get paid to deliver it (doesn't get paid to email me to let me know it's arrived) so unless the person in the supermarket chooses to phone about the package (which I don't suppose she is required to do) they just ship them back to where they came.

All of this is totally non-obvious.

They do say something (I realised later) about the 'NZ COllection 5575757' that is supposed to be in the first line of the address (I changed the number). So it is supposed to be that online forms won't let you put a number in the first line of the address. So the fact that you can't put the number into the online order form is supposed to tell you that the item will not be delivered to you. Or not to you at that address, anyway.





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