Posted by jane d on April 15, 2011, at 21:56:44
In reply to Re: Paying for services not yet rendered? » Daisym, posted by Solstice on April 15, 2011, at 21:00:35
> I called the insurance company, and they told me that a provider cannot bill the insurance company for services not yet provided, but they can't interfere with the policies a particular provider sets for his practice.They most certain can. They do it all the time! How nice that they have chosen not to do so this time.
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> I followed your suggestion (which I thought was great) and asked for their written policy - including how they will handle money they have collected for future appointments that don't take place due to illness, or the therapist cancelling, etc. They responded "It's hanging on the wall - you can have a copy of it if you come to pick it up." I felt so insulted! They refused to put a copy of it in the mail!Rude. Amazingly rude.
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> I'm going to talk to my son about it and see if we can't meet together with his therapist. I need to hear his therapist tell me that he thinks these crazy, random, unpredictable apts are therapeutically appropriate for my son, and I need to hear an explanation about his agreement with the office policy requiring his clients to pay for four appointments in advance.
>Even if doing so might permanently change your son's relationship with his therapist? What does your son need to hear? How does he feel about all of this?
I can only begin to imagine how you must feel watching your son have to deal with this. And how hard it must be to figure out when to give him the advantage of your experience and when to let him get his own. But I do know how incompetent I would have felt if my mother had involved herself in a situation like this when I was just barely an adult.
poster:jane d
thread:982589
URL: http://www.dr-bob.org/babble/psycho/20110324/msgs/982987.html