Posted by Solstice on April 15, 2011, at 21:00:35
In reply to Re: Paying for services not yet rendered?, posted by Daisym on April 12, 2011, at 22:44:28
> I'm fairly sure the insurance companies would frown on this practice. You cannot bill for clients not seen so how can you ask for the copay?
>
> I'd ask for the policy in writing with the rational and then decide what to do next. If this clinic is managed by a group, there should be a Board of Directors to go talk to.I called the insurance company, and they told me that a provider cannot bill the insurance company for services not yet provided, but they can't interfere with the policies a particular provider sets for his practice.
I followed your suggestion (which I thought was great) and asked for their written policy - including how they will handle money they have collected for future appointments that don't take place due to illness, or the therapist cancelling, etc. They responded "It's hanging on the wall - you can have a copy of it if you come to pick it up." I felt so insulted! They refused to put a copy of it in the mail!
I'm going to talk to my son about it and see if we can't meet together with his therapist. I need to hear his therapist tell me that he thinks these crazy, random, unpredictable apts are therapeutically appropriate for my son, and I need to hear an explanation about his agreement with the office policy requiring his clients to pay for four appointments in advance.
Solstice
poster:Solstice
thread:982589
URL: http://www.dr-bob.org/babble/psycho/20110324/msgs/982971.html