Re: someone else calls T

Posted by gardenergirl on June 27, 2005, at 19:53:17

In reply to Re: someone else calls T, posted by shrinking violet on June 27, 2005, at 19:34:28

Hi, good questions.
From the perspective of someone who works with clients...we are trained that we cannot discuss a client with someone else, even a friend or famly member, without a signed consent in place.
If someone were to call, we are taught to listen while not acknowledging that the person being discussed is a client. It's okay to gain info. this way, but you cannot give info. out. And I believe in telling the client about the call, although I suppose there are times when the caller's safety might be an issue if discovered.
This has rarely happened in my short experience.
gg

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someone else calls T looking4hope 6/26/05
Re: someone else calls T happyflower 6/26/05
Re: someone else calls T Shortelise 6/26/05
Re: someone else calls T » looking4hope fallsfall 6/27/05
Re: someone else calls T » fallsfall 10derHeart 6/27/05
Re: someone else calls T Emily Elizabeth 6/27/05
Re: someone else calls T shrinking violet 6/27/05
Re: someone else calls T gardenergirl 6/27/05

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