Posted by Ilene on July 26, 2004, at 12:34:24
In reply to Dealing with difficult people, posted by shadows721 on July 25, 2004, at 14:55:22
I think much of this is true, but it oversimplifies human behavior. Anyone with children knows that some of them are more "difficult" than others from the get-go, whether behavior is rewarded, punished, or ignored.
Here's a book that helped me deal with a certain difficult person:
poster:Ilene
thread:370348
URL: http://www.dr-bob.org/babble/psycho/20040723/msgs/370733.html