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An airline's gripe sheet

Posted by saw on September 28, 2004, at 9:37:57

After every flight, pilots fill out a form called a gripe sheet, which conveys to the mechanics problems encountered with the aircraft during the flight that need repair or correction. The mechanics read the gripe list, correct the problem, and then respond in writing on the lower half of the form with the remedial action taken. The pilot reviews the gripe sheets before the next flight.
Here are some actual logged maintenance complaints and problems as submitted by Qantas pilots and the solution recorded by maintenance engineers. By the way, Qantas is the only major airline that has never had an accident.

(P = The problem logged by the pilot.)
(S = The solution and action taken by the engineers.)

P: Something loose in cockpit. S: Something tightened in cockpit.

P: Dead bugs on windshield. S: Live bugs on order.

P: Evidence of leak on right main landing gear. S: Evidence removed.

P: DME volume unbelievably loud. S: DME volume set to more believable level.

P: Friction locks cause throttle levers to stick. S: That's what they're there for.

P: IFF inoperative. S: IFF always inoperative in OFF mode.

P: Suspected crack in windshield. S: Suspect you're right.

P: Number 3 engine missing. S: Engine found on right wing after brief search.

P: Aircraft handles funny. S: Aircraft warned to straighten up, fly right, and be serious.

P: Target radar hums. S: Reprogrammed target radar with lyrics.

P: Mouse in cockpit. S: Cat installed.

P: Autopilot in altitude-hold mode produces a 200 feet per minute descent. S: Cannot reproduce problem on ground.

P: Left inside main tyre almost needs replacement. S: Almost replaced left inside main tyre.

P: Test flight OK, except auto-land very rough. S: Auto-land not installed on this aircraft.

P: Noise coming from under instrument panel. Sounds like a midget pounding on something with a hammer. S: Took hammer away from midget.

Sabrina


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