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Re: a story of interest

Posted by Karen_kay on December 19, 2003, at 13:14:54

In reply to a story of interest, posted by Jai Narayan on December 19, 2003, at 12:41:32

Wow! That is such a powerful story. Is it recent? (I surely hope not) I guess I tend to think that racism just doesn't exist anymore. I'll just pretend it doesn't...
But, even with a new seat I'm sure that didn't help the man feel much better. I wish I could give him a hug :(

It reminds me of a story of my own. I worked as a supervisor at a telemarketing company after September 11, and the nicest man I've ever met in my life (who also happened to be from India and had an accent) was a sales rep. He called a customer and the customer was outraged. The rep motioned for me to listen to the customer and I did. The customer was insulting and swearing at him, stating it was his fault that September 11 happened. I got on the line and tried to calm him down and just took him off the list. I took the rep into the office and I just cried. I was so sad for him. He kept repeating to the customer "I'm from India, I'm from India." It was heartbreaking. But, the sales rep ended up graduating college and I wrote him a letter of recommendation (against company policy oopsie!)for an engineering firm. I hope he's doing well :) I'm sure he is!


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poster:Karen_kay thread:291629
URL: http://www.dr-bob.org/babble/social/20031217/msgs/291639.html