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Re: Input Requested

Posted by Shar on December 7, 2001, at 11:31:11

In reply to Re: Input Requested » Cam W., posted by Greg on December 6, 2001, at 19:05:26

I've had more of the cold, impersonal types experiences, like Greg described with Longs. Two things that have stuck with me:

Parmacists routinely call in for refills for me. None has ever called me back to tell me if they couldn't reach my doctor, or a refill was not approved. They wait until I get there, stand in line for 20 minutes, then tell me about it. This occurs even though I have filled out one of their forms that includes my phone numbers, email addys, mom's maiden name, sister's SSN, son's length at birth, etc. (well, maybe not ALL of that.)

The second thing is at every pharmacy I have ever used, I have been given either the wrong drug, or the wrong dosage. Sometimes I have to argue with the pharmacists so he or she will look up the Rx and check it.

I routinely check my meds now BEFORE I leave the store.

The best pharmacist I ever had was a mom and pop store. The pharmacist had been in business for many years, and if he was giving me something he wasn't too familiar with, he always read up on it and we would talk about it. His store was bought by Eckerds Drugs. It was awful seeing him work in Eckerds, and his assistant there with no time to provide any service to their clients.

Shar


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poster:Shar thread:15042
URL: http://www.dr-bob.org/babble/social/20011207/msgs/15164.html