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d-mn insurance companies!

Posted by Julie on October 11, 2000, at 15:43:16

My insurance company just decided to limit my therapy visits to 20 per year, even though they've been covering weekly visits for the past 2 years.
On paper, the plan covers 20 visits a year for "mental illness" but if you have a severe mental illness, including major depression, you theoretically have unlimited visits. My diagnosis is major depression, severe, recurrent-- one really nasty spell 8 years ago and a few shorter ones since; most of the time, thanks to meds and therapy, I'm fine. But I'm scared about only having therapy every 2 or 3 weeks... and angry that the insurer would do this. My therapist pointed out to them that in the summers of 98 and 99 I landed in the hospital for a couple of days each, but they didn't budge. I went to the Human Resources office at my job, and they were massively unhelpful-- they didn't even have the most recent copy of the insurance plan.

Anyone have experience appealing this kind of thing?
Thanks for your input--


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poster:Julie thread:984
URL: http://www.dr-bob.org/babble/social/20001011/msgs/984.html