Posted by KaraS on August 24, 2005, at 20:32:58
In reply to Re: I did some more research » KaraS, posted by KaraS on August 19, 2005, at 19:05:44
Here's a disturbing report on Splintek (makers of the SleepRight night guard) from the BBB:
http://www.kansascity.bbb.org/commonreport.html?bid=99123450
The BBB considers them a member. According to the BBB regarding a company member "This means it supports the Bureau's services to the public and meets our membership standards." But later on down the page when discussing Splintek's record they say this:
"Customer Experience
The Bureau has processed customer complaints on this company since the Bureau file opened in May 2003. One complaint was resolved. In addition the bureau was unable to pursue other complaint(s) because the company could not be located."
How can the company be a member in good standing and yet they haven't been able to find the company to resolve complaints?
I think I'll stay away from this product and only try the Stressgard product from Totalgard.
K
poster:KaraS
thread:539878
URL: http://www.dr-bob.org/babble/health/20050411/msgs/546287.html