Posted by jane d on August 22, 2011, at 21:01:28
In reply to Passive-Aggressive Doc?, posted by mair on August 22, 2011, at 14:53:41
Maybe. My guess at what happened would go something like this.
Nobody's calls get returned all week (for whatever reason). On Friday there's a ton of messages and she starts going through them in order. She gets the pharmacy's refill request and calls that in. She gets to your call and she mentally ticks it off as already done since she's called the request in and moves on to the next thing. (Since she wasn't returning calls all week there were probably a number of calls about things that were already done and she's in the habit of jumping over the second calls in relief that the to do list is that much shorter). Thoughtful? Not really. But human.
poster:jane d
thread:994454
URL: http://www.dr-bob.org/babble/20110822/msgs/994596.html