Posted by Viridis on May 28, 2003, at 3:03:34
In reply to My pharmacy gave me the wrong drug!, posted by ST on May 27, 2003, at 19:30:21
I don't know if I'd go so far as to sue (unless this experience really negatively impacted your life in a major, lasting way), but I'd definitely write a strongly-worded letter to the upper management of the pharmacy co., pointing out the huge liability involved if you'd had an accident as a result of their idiotic advice to drive across town, etc. These things get results -- as well as an apology (and ideally, improvements in their prescription-checking process) you might, for example, get free coupons for their other products etc. That's happened for me when I've complained about much less serious oversights made by different businesses.
You could also lodge a complaint with the Better Business Bureau, and I think most states have a board that oversees pharmacies, with whom you could also file a complaint. You were lucky, but the consequences obviously could have been very severe if you'd had an accident, or an even worse reaction to the drug.
poster:Viridis
thread:229561
URL: http://www.dr-bob.org/babble/20030525/msgs/229640.html